Terms & Conditions
Last updated: May 2026
These terms and conditions govern the use of the Hampshire Patio Services website and the services we provide. By using our site or engaging us for a project, you agree to these terms.
Quotes & Estimates
Written quotes provided by Hampshire Patio Services are valid for 30 days from the date of issue unless otherwise stated. Quotes are based on the information available at the time and may need to be revised if site conditions or specifications change.
Payment Terms
For most residential patio projects, we ask for a deposit on confirmation of the order and the balance is split into stage payments tied to clear milestones. Larger projects may include additional staged payments which will be agreed in writing in advance.
Workmanship
All work carried out by our family team is covered by our standard workmanship guarantee, the details of which are provided with your written quote. Manufacturers’ product warranties apply separately to materials such as porcelain, sandstone and block paving.
Customer Responsibilities
The customer is responsible for ensuring that:
- Reasonable access to the work area is available
- All relevant planning permissions and approvals are in place where required
- Existing utilities (gas, water, electric, drainage) are accurately marked or notified to us
- Any pets or vulnerable persons are kept safely away from the work area
Cancellation
If you need to cancel a confirmed order, please contact us as soon as possible. Deposits may be partially or fully retained depending on whether materials have already been ordered.
Website Content
All photography, design and copy on this website is © Hampshire Patio Services. You may not reproduce, copy or distribute material from this site without prior written permission.
Governing Law
These terms are governed by the law of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact
Hampshire Patio Services — 07787 114 711 — info@hampshirepatioservices.co.uk